[4] It is our goal to keep customers happy and to resolve any problems ASAP. Customer service hours are 9 am to 11 pm (eastern time) 7 days a week excluding major holidays. E-mails and phone calls are returned within 24 hours. If you do not hear from us within 24-48 hours, please try again. There may be a communication problem that prevented a response on our part. 

By Email: For customer service, sales, and technical support, please e-mail support@behaviordevelopmentsolutions.com 

Phone: Toll-free 866-8behave (866-823-4283)
Fax: 475-235-3169

Mailing Address: Behavior Development Solutions 319 White Ave Middlebury, CT 06762